PALLAS / CALCULATOR
Churn Revenue Impact Calculator
Estimate customers churned, customers retained, MRR lost and annualised run-rate impact from monthly churn and ARPU.
InstantBrowser-localNo account
INPUT
Enter values
Method & formula
Starting customers are multiplied by monthly churn rate. Churned customers are multiplied by ARPU to estimate MRR lost, then annualised by multiplying the monthly run-rate impact by twelve.
- Churned customers = starting customers x monthly churn rate
- Monthly MRR lost = churned customers x ARPU
Example
1,000 customers at 3% monthly churn and 50 ARPU implies 30 churned customers and 1,500 MRR lost for that month.
FAQ
Does the annualised figure compound churn?
No. It annualises the current monthly run-rate loss by twelve. It is not a cohort or compounding forecast.
Is this a forecast?
No. It is deterministic planning arithmetic based on the assumptions you enter. Actual commercial performance can differ.